BitLaunch experienced a minor incident on May 17, 2024 affecting CHI1, lasting 4h 5m. The incident has been resolved; the full update timeline is below.
Affected components
CHI1
Update timeline
- investigating May 17, 2024, 05:56 PM UTC
We are currently investigating this issue.
- identified May 17, 2024, 06:03 PM UTC
This is an upstream problem relating to a "kernel issue" on some of their equipment. They have restarted the aggregation cluster in effort to resolve the problem.
- resolved May 17, 2024, 10:01 PM UTC
Connectivity looks to be restored. We will be continuing to monitor for further issues.