BitLaunch experienced a critical incident on May 26, 2024 affecting DAL1, lasting 5h 6m. The incident has been resolved; the full update timeline is below.
Affected components
DAL1
Update timeline
- investigating May 26, 2024, 11:41 AM UTC
We are currently investigating this issue.
- identified May 26, 2024, 12:31 PM UTC
A severe storm has impacted the Dallas area, causing a significant disruption in the power supply to the data center. This incident led to the complete loss of data center operations. Engineers are working with the local data center to get everything back online.
- monitoring May 26, 2024, 02:59 PM UTC
Power has been restored and servers are back online.
- resolved May 26, 2024, 04:47 PM UTC
This incident has been resolved.