BitLaunch incident

Outage in our Los Angeles region

Critical Resolved View vendor source →

BitLaunch experienced a critical incident on June 25, 2025 affecting LAX1, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 07:54 AM UTC
Resolved
Jun 25, 2025, 09:08 AM UTC
Duration
1h 13m
Detected by Pingoru
Jun 25, 2025, 07:54 AM UTC

Affected components

LAX1

Update timeline

  1. investigating Jun 25, 2025, 07:54 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 25, 2025, 08:06 AM UTC

    We have contacted our upstream to receive information on the nature of the outage

  3. monitoring Jun 25, 2025, 08:40 AM UTC

    Connection has been restored and we're looking into the cause of the issue with our upstream

  4. resolved Jun 25, 2025, 09:08 AM UTC

    The issue was caused by a problem with our upstream's iBGP session. Their network team has identified the root cause and successfully resolved it.