BitLaunch experienced a major incident on March 5, 2026, lasting 23h 56m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 05, 2026, 09:06 AM UTC
We are currently investigating this issue.
- investigating Mar 05, 2026, 09:12 AM UTC
This appears to be an upstream outage, however our team is continuing to investigate.
- investigating Mar 05, 2026, 09:35 AM UTC
We are awaiting further updates from our upstream. This issue appears only to affect internet connectivity.
- identified Mar 05, 2026, 10:15 AM UTC
Upstream have identified an issue with routing and are working to fix it. More information will be provided here as we receive it.
- identified Mar 05, 2026, 11:03 AM UTC
We're still awaiting a resolution from our upstream.
- identified Mar 05, 2026, 12:14 PM UTC
The issue has been traced to a core router. Upstream is working to fix the issue.
- identified Mar 05, 2026, 03:05 PM UTC
Our upstream network team is still actively working to resolve the issue affecting one of the core routers in the Amsterdam region. At this time, the investigation and remediation are ongoing, and we unfortunately do not have a confirmed ETA yet. Please be assured that their engineers are prioritizing this matter and are working diligently to restore full service as quickly as possible.
- identified Mar 05, 2026, 07:19 PM UTC
One of our upstream's QFX router aggregation members has failed, and our cabinet/equipment has uplink connections through this device, causing the outage. The data center team is investigating and performing a hard reboot of the switch.
- resolved Mar 06, 2026, 09:02 AM UTC
A replacement switch has been successfully installed, and network connectivity has been restored.