Bitbucket experienced a minor incident on September 16, 2025 affecting Pipelines, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 16, 2025, 04:00 AM UTC
We are investigating cases of degraded performance for Atlassian Bitbucket Cloud Pipelines customers. We will provide more details within the next hour. We have mitigated the impact on self-hosted runners but cloud users are continuing to see delays on pipelines starting.
- identified Sep 16, 2025, 04:13 AM UTC
We continue to work on resolving the delayed Pipelines for Atlassian Bitbucket. We have identified the root cause and expect recovery shortly.
- monitoring Sep 16, 2025, 04:19 AM UTC
We have identified the root cause of the Pipelines delays and have mitigated the problem. We are now monitoring closely.
- resolved Sep 16, 2025, 04:30 AM UTC
Between 03:30 UTC to 03:50 UTC, we experienced delyas in running pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating normally.