Bird incident

Some contact creation and updates experienced failures

Minor Resolved View vendor source →

Bird experienced a minor incident on October 21, 2025, lasting 7h. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2025, 07:30 AM UTC
Resolved
Oct 21, 2025, 02:30 PM UTC
Duration
7h
Detected by Pingoru
Oct 21, 2025, 07:30 AM UTC

Update timeline

  1. resolved Oct 22, 2025, 03:09 PM UTC

    In Bird CRM, for custom contact attributes created before August 2024, updates experienced failures from flows, API, or connectors since around October 21 2025 7:30 UTC. This doesn't affect updating other attributes like standard attributes or custom attributes created after that date. This issue has been fully resolved as of October 22 2025 14:30 UTC.