Binary Lane experienced a major incident on March 21, 2020 affecting Compute, lasting 3d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Compute
Update timeline
- identified Mar 21, 2020, 05:35 AM UTC
Host node bnecompute15 has experienced a kernel fault, characterized by inability to reboot the VPS. mPanel console will display a message "Guest has not initialized the display". We are currently live-migrating all affected VPS to a hot spare.
- identified Mar 21, 2020, 05:40 AM UTC
Half of the affected VPS have been live-migrated so far.
- resolved Mar 24, 2020, 11:27 PM UTC
This incident has been resolved.