Binary Lane incident

Sydney VPS unreachable from some ISPs

Major Resolved View vendor source →

Binary Lane experienced a major incident on March 27, 2020 affecting Compute, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2020, 09:11 PM UTC
Resolved
Mar 27, 2020, 11:40 PM UTC
Duration
2h 29m
Detected by Pingoru
Mar 27, 2020, 09:11 PM UTC

Affected components

Compute

Update timeline

  1. investigating Mar 27, 2020, 09:11 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 27, 2020, 09:24 PM UTC

    We are currently routing all Sydney traffic through our Melbourne POP, which from our initial testing has successfully mitigated the issue. We are currently investigating the cause of the underlying fault.

  3. monitoring Mar 27, 2020, 10:14 PM UTC

    Upstream carrier advise fault resolved. We have re-enabled traffic directly into Sydney POP and will continue to monitor.

  4. resolved Mar 27, 2020, 11:40 PM UTC

    This incident has been resolved.