Binary Lane experienced a major incident on May 5, 2020 affecting mPanel and API and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
mPanelAPIWebsite
Update timeline
- investigating May 05, 2020, 01:18 AM UTC
We are currently investigating this issue.
- investigating May 05, 2020, 01:19 AM UTC
We are continuing to investigate this issue.
- identified May 05, 2020, 01:43 AM UTC
Our website is being flooded with unwanted UDP traffic. We are currently dropping everything destined for our website ("blackhole") on carrier network to ensure there is no impact on customer servers.
- resolved May 05, 2020, 02:43 AM UTC
Carrier has updated ACLs at edge routers to drop the unwanted UDP traffic, which has restored service.