Binary Lane experienced a major incident on October 5, 2020 affecting Compute, lasting 16h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Compute
Update timeline
- investigating Oct 05, 2020, 06:38 AM UTC
We are currently investigating this issue.
- identified Oct 05, 2020, 06:43 AM UTC
The host's kernel has experienced a fault causing the operating system to reset. The hardware appears to be functioning normally, so we are currently booted affected VPS . Once that is completed, we will live-migrate all VPS to another host node so that the root cause of the reset can be investigated.
- monitoring Oct 05, 2020, 06:50 AM UTC
All affected VPS have been booted, and we have begun live-migrating off the host node. No further issues are expected at this time.
- resolved Oct 05, 2020, 10:53 PM UTC
This incident has been resolved.