Binary Lane incident

Host node bnecompute21 partial outage

Major Resolved View vendor source →

Binary Lane experienced a major incident on December 29, 2020 affecting Compute, lasting 5h 24m. The incident has been resolved; the full update timeline is below.

Started
Dec 29, 2020, 08:12 PM UTC
Resolved
Dec 30, 2020, 01:36 AM UTC
Duration
5h 24m
Detected by Pingoru
Dec 29, 2020, 08:12 PM UTC

Affected components

Compute

Update timeline

  1. identified Dec 29, 2020, 08:12 PM UTC

    This host node has encountered a kernel fault causing some VPS to become paused. Power-cycle of the VPS does not resolve the issue. We are currently migrating affected VPS to another host node.

  2. resolved Dec 30, 2020, 01:36 AM UTC

    This incident has been resolved.