Binance US experienced a minor incident on April 29, 2025 affecting ACH, lasting 22d 19h. The incident has been resolved; the full update timeline is below.
Affected components
ACH
Update timeline
- investigating Apr 29, 2025, 09:02 PM UTC
Some customers are currently experiencing temporary processing delays with our payment processor. If your USD deposit or withdrawal has been pending for more than 5 business days, please submit a Support ticket so we can escalate your case promptly. We appreciate your patience and are working closely with our partners to resolve this issue as quickly as possible.
- investigating May 22, 2025, 04:51 PM UTC
We are continuing to investigate this issue.
- resolved May 22, 2025, 04:51 PM UTC
This incident has been resolved.