Binah incident

Service Support Portal seems to be down

Major Resolved View vendor source →

Binah experienced a major incident on October 20, 2025 affecting Support Portal, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:57 AM UTC
Resolved
Oct 20, 2025, 09:20 AM UTC
Duration
1h 22m
Detected by Pingoru
Oct 20, 2025, 07:57 AM UTC

Affected components

Support Portal

Update timeline

  1. investigating Oct 20, 2025, 07:57 AM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Oct 20, 2025, 09:20 AM UTC

    Service is back up.