Binah incident

Service Support Portal seems to be down

Major Resolved View vendor source →

Binah experienced a major incident on August 28, 2023 affecting Support Portal, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2023, 06:26 PM UTC
Resolved
Aug 28, 2023, 06:54 PM UTC
Duration
28m
Detected by Pingoru
Aug 28, 2023, 06:26 PM UTC

Affected components

Support Portal

Update timeline

  1. investigating Aug 28, 2023, 06:26 PM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Aug 28, 2023, 06:54 PM UTC

    Service is back up.