Binah incident

Service Support Portal seems to be down

Major Resolved View vendor source →

Binah experienced a major incident on December 5, 2023 affecting Support Portal, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2023, 01:20 PM UTC
Resolved
Dec 05, 2023, 01:25 PM UTC
Duration
5m
Detected by Pingoru
Dec 05, 2023, 01:20 PM UTC

Affected components

Support Portal

Update timeline

  1. investigating Dec 05, 2023, 01:20 PM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Dec 05, 2023, 01:25 PM UTC

    Service is back up.