Binah incident

Service Support Portal seems to be down

Major Resolved View vendor source →

Binah experienced a major incident on September 13, 2024 affecting Support Portal, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2024, 05:45 AM UTC
Resolved
Sep 13, 2024, 06:06 AM UTC
Duration
20m
Detected by Pingoru
Sep 13, 2024, 05:45 AM UTC

Affected components

Support Portal

Update timeline

  1. investigating Sep 13, 2024, 05:45 AM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Sep 13, 2024, 06:06 AM UTC

    Service is back up.