Binah incident

Service Support Portal seems to be down

Major Resolved View vendor source →

Binah experienced a major incident on September 26, 2024 affecting Support Portal, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2024, 04:21 PM UTC
Resolved
Sep 26, 2024, 04:31 PM UTC
Duration
10m
Detected by Pingoru
Sep 26, 2024, 04:21 PM UTC

Affected components

Support Portal

Update timeline

  1. investigating Sep 26, 2024, 04:21 PM UTC

    According to our monitoring system this service has become unresponsive, we’re investigating.

  2. resolved Sep 26, 2024, 04:31 PM UTC

    Service is back up.