BIM Track incident

API Downtime, DNS Issue

Major Resolved View vendor source →

BIM Track experienced a major incident on October 6, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2020, 02:27 PM UTC
Resolved
Oct 05, 2020, 09:00 PM UTC
Duration
—
Detected by Pingoru
Oct 06, 2020, 02:27 PM UTC

Update timeline

  1. resolved Oct 06, 2020, 02:27 PM UTC

    Starting at 5:00 PM EST, the API was not responding to requests. Issue was due to a change in DNS configuration that prevented clients to resolve the API URL api.bimtrackapp.co The incident lasted around 30 minutes and monitoring determined that the issue was completely resolved by 5:30 PM EST.