BIM Track Outage History

Oct 29, 20:33 EDT Resolved - This incident has been resolved. Oct 29, 18:07 EDT Monitoring - Microsoft has applied a fix but their services have not fully recovered yet. You could see intermittent failures when loading pages while the services have fully recovered. Oct 29, 14:27 EDT Identified - A Microsoft CDN outage is preventing some of our web pages to load correctly, and also affecting our Outlook add-in. Microsoft has identified the issue and is currently redeploying a fixed version. Oct 29, 12:25 EDT Investigating - Microsoft Azure is currently experiencing a downtime, as a result some web pages don't load in Newforma Konekt. We are monitoring the situation and will update the status once we get more information.

Oct 21, 06:20 EDT Resolved - This incident has been resolved. Oct 20, 15:33 EDT Identified - The issue has been identified and a fix is currently being worked on. Oct 20, 15:30 EDT Investigating - An issue currently affects some functionalities in submittals, RFIs and contract change management activity centers. Some action buttons may not display or take slower than usual to show.

Oct 9, 10:14 EDT Resolved - The issue has been resolved by Microsoft, European hubs should be fully accessible. You might experience slightly slower load times while the Microsoft services are fully recovering. Oct 9, 08:47 EDT Identified - The issue is due to a problem with Microsoft Azure infrastructure. Microsoft is actively working on a resolution. Oct 9, 08:45 EDT Investigating - There can be intermittent issues when loading pages (page not loading or slow to load) such as the project list in a European hub.

We implemented a temporary fix to allow log in and sign up. We are working on a more permanent fix.