Billwerk incident

Data Processing Delays - Reporting Tools Affected

Notice Resolved View vendor source →

Billwerk experienced a notice incident on October 1, 2022, lasting 4d. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2022, 11:01 AM UTC
Resolved
Oct 05, 2022, 11:38 AM UTC
Duration
4d
Detected by Pingoru
Oct 01, 2022, 11:01 AM UTC

Update timeline

  1. investigating Oct 01, 2022, 11:01 AM UTC

    Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. No data has been lost and the system should be caught up shortly.

  2. identified Oct 05, 2022, 08:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 05, 2022, 11:38 AM UTC

    This incident has been resolved.