Billwerk incident

Problems with Reporting Page

Major Resolved View vendor source →

Billwerk experienced a major incident on January 2, 2023 affecting app.billwerk.com and sandbox.billwerk.com, lasting 4h 33m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2023, 08:18 AM UTC
Resolved
Jan 02, 2023, 12:52 PM UTC
Duration
4h 33m
Detected by Pingoru
Jan 02, 2023, 08:18 AM UTC

Affected components

app.billwerk.comsandbox.billwerk.com

Update timeline

  1. investigating Jan 02, 2023, 08:18 AM UTC

    Currently, the page activities/reporting does not load properly and reports cannot be generated. We are aware of the problem and are investigating it.

  2. resolved Jan 02, 2023, 12:52 PM UTC

    The incident is resovled on our productive system. It will be resolved on Sandbox soonish.