Billwerk incident

Invalidated OAuth Clients on Sandbox System / Problems with Authentication

Minor Resolved View vendor source →

Billwerk experienced a minor incident on July 28, 2023 affecting sandbox.billwerk.com, lasting 6h 45m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 10:08 AM UTC
Resolved
Jul 28, 2023, 04:54 PM UTC
Duration
6h 45m
Detected by Pingoru
Jul 28, 2023, 10:08 AM UTC

Affected components

sandbox.billwerk.com

Update timeline

  1. investigating Jul 28, 2023, 10:08 AM UTC

    After a deployment of new code, a lot of OAuth Clients got invalidated. We are currently checking if we can re-activate these clients. If you need to have it resolved faster, please create a new OAuth Client.

  2. investigating Jul 28, 2023, 10:09 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 28, 2023, 04:54 PM UTC

    The incident is resolved.