Billwerk experienced a critical incident on August 6, 2023 affecting app.billwerk.com, lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
app.billwerk.com
Update timeline
- investigating Aug 06, 2023, 01:42 PM UTC
We seem to have a problem with one of our database servers. The production system is currently unavailable. We are investigating the issue with high pressure.
- investigating Aug 06, 2023, 01:44 PM UTC
We are continuing to investigate this issue.
- resolved Aug 06, 2023, 01:44 PM UTC
The issue is fixed for now, the system was down for about 20 minutes