Service Outage
Timeline · 5 updates
- investigating Mar 30, 2026, 07:27 PM UTC
Status: Investigating We have had reports of a service outage across all our Billingbooth One services. We are investigating. Affected components Website (Full outage) Billingbooth One (Full outage)
- investigating Mar 30, 2026, 07:40 PM UTC
Status: Investigating We are seeing services restoring from our monitoring service, and access appears possible. We are still investigating the cause of this issue. Affected components Billingbooth One (Degraded performance) Website (Degraded performance)
- identified Mar 30, 2026, 07:44 PM UTC
Status: Identified We have identified the problem as a backbone network routing issue with our host in one of their data centres. We await an update from our host, but all our monitoring services show a normal service resumed for now. Affected components Website (Degraded performance) Billingbooth One (Degraded performance)
- monitoring Mar 30, 2026, 07:54 PM UTC
Status: Monitoring All our services appear to be working normally. We continue to monitor the situation. Affected components Billingbooth One (Operational) Website (Operational)
- resolved Mar 30, 2026, 08:35 PM UTC
Status: Resolved The issue has now been resolved. Affected components Billingbooth One (Operational) Website (Operational)