Billetto incident

Server degredation

Major Resolved View vendor source →

Billetto experienced a major incident on November 13, 2022 affecting Web and Email and 1 more component, lasting 1421d 2h. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2022, 06:00 AM UTC
Resolved
Oct 04, 2026, 08:54 AM UTC
Duration
1421d 2h
Detected by Pingoru
Nov 13, 2022, 06:00 AM UTC

Affected components

WebEmailPaymentsScanning

Update timeline

  1. investigating Nov 13, 2022, 01:27 PM UTC

    Issue has been found and stability returning to normal

  2. investigating Nov 13, 2022, 01:28 PM UTC

    Billetto is investigating an issue that is causing issues with payments and other services. 14:30 servers begin to return to normal