Billetto incident

Postmark certificate expired

Major Ongoing View vendor source →

Billetto is currently experiencing a major incident affecting Email, which began 608d ago. The vendor's full update timeline is below.

Started
Sep 15, 2024, 10:00 PM UTC
Resolved
Ongoing
Duration
● 608d 3h
Detected by Pingoru
Sep 15, 2024, 10:00 PM UTC

Affected components

Email

Update timeline

  1. investigating Sep 16, 2024, 05:55 AM UTC

    Postmark had let their SMTP certificate expire, this meant that no transactional e-mail were sent through our platform including ticket order e-mails. We have applied a hotfix, and e-mail is flowing again.