Big Ideas Math Outage History
Big Ideas Math is up right nowPingoru has recorded 39 incidents for Big Ideas Math: 3 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 2 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 527 (0%) |
Incidents, newest first
Notice May 4, 2026 Canvas users - access issues 2h 2m Big Ideas Math Web Site, Big Ideas Math - Single sign-on
Started May 04, 2026, 05:03 PM UTC· resolved May 04, 2026, 07:05 PM UTC
- investigating May 04, 2026, 05:03 PM UTC
We are aware that some Canvas users may not be able to access bigideasmath.com. We are investigating with our partners at Instructure how to return access to those users. Thank you for your patience.
- resolved May 04, 2026, 07:05 PM UTC
We have narrowed this issue to one affected district and will work with them directly.
Notice February 10, 2026 Access via Clever not available 1h 19m Clever Single Sign-On
Started Feb 10, 2026, 09:42 PM UTC· resolved Feb 10, 2026, 11:01 PM UTC
- identified Feb 10, 2026, 09:42 PM UTC
We are aware of an issue Clever is having that is preventing access to Clever's user management and access tools. For users accessing bigideasmath.com via Clever, this may be preventing you from logging in. We are monitoring the situation and will ensure access returns once Clever and its partners successfully return to service.
- resolved Feb 10, 2026, 11:01 PM UTC
Clever has declared the issue resolved; there should be no outstanding issues.
Critical November 18, 2025 bigideasmath.com may be intermittently unreachable 3h 9m Big Ideas Math Web Site
Started Nov 18, 2025, 12:48 PM UTC· resolved Nov 18, 2025, 03:58 PM UTC
- investigating Nov 18, 2025, 12:48 PM UTC
Cloudflare, our network services partner, is experiencing intermittent outages. This can lead to bigideasmath.com being unavailable at times. We are monitoring the situation at Cloudflare and will confirm when full service is resumed.
- monitoring Nov 18, 2025, 02:47 PM UTC
bigideasmath.com has returned to full functionality; Cloudflare reports the issue as resolved. We will continue to monitor until conditions fully stabilize.
- resolved Nov 18, 2025, 03:58 PM UTC
bigideasmath.com remains available. This issue has been resolved.
Notice October 20, 2025 AWS outage 4h 42m Big Ideas Math Web Site
Started Oct 20, 2025, 04:24 PM UTC· resolved Oct 20, 2025, 09:07 PM UTC
- monitoring Oct 20, 2025, 04:24 PM UTC
While Big Ideas Math is observing limited impacts from the ongoing AWS outage, we continue to monitor events and will respond if needed.
- monitoring Oct 20, 2025, 05:25 PM UTC
It appears that a few of our services are experiencing delays around assignment editing/creation and assignment reporting. While we are still seeing limited impact, it may cause a degraded experience for some users. We are continuing to monitor events and will update here as additional information becomes available.
- resolved Oct 20, 2025, 09:07 PM UTC
All services have returned to normal. We will be monitoring services to ensure continued resolution.
Major August 21, 2025 Slowness or failure when displaying reports 1d 5h Big Ideas Math Web Site
Started Aug 21, 2025, 03:58 PM UTC· resolved Aug 22, 2025, 09:00 PM UTC
- investigating Aug 21, 2025, 03:58 PM UTC
We are currently investigating the issue.
- investigating Aug 21, 2025, 09:19 PM UTC
Any reports containing assignments that are partially completed are not loading correctly. This can cause other reports to also fail occasionally. We are continuing to investigate solutions to this issue. Until then, assignments can be created and taken safely with no data lost.
- identified Aug 22, 2025, 01:25 PM UTC
We have identified the probable cause of the issue and are working internally and with our partners towards resolution. There will continue to be issues viewing reports or lists of assignments that are currently in-progress and will continue to intermittently affect other reporting or assignment interactions.
- identified Aug 22, 2025, 08:37 PM UTC
A fix has been implemented for reporting issues and we are monitoring the results.
- monitoring Aug 22, 2025, 08:45 PM UTC
A fix has been implemented for reporting issues and we are monitoring the results.
- resolved Aug 22, 2025, 09:00 PM UTC
The reporting issue is resolved. Thank you for your patience.
Major March 3, 2025 Practice, Assessments, and Assignments currently unavailable 1d 2h Big Ideas Math Web Site
Started Mar 03, 2025, 02:31 PM UTC· resolved Mar 04, 2025, 04:42 PM UTC
- investigating Mar 03, 2025, 02:31 PM UTC
We are currently experiencing an issue that is affecting all users of our Assessment, Assignment, and Practice activities including those in e-books and dynamic student editions and creation of new practice and assessment content. We are investigating the issue and will share updates on progress when available.
- monitoring Mar 03, 2025, 03:31 PM UTC
The issue affecting assessment, assignment, and practice activities has been resolved. We will continue monitoring the situation to ensure resolution.
- investigating Mar 03, 2025, 03:38 PM UTC
We continue to see the issue and are working with our partners to resolve the issue. Thank you for your patience.
- investigating Mar 03, 2025, 06:27 PM UTC
We are still working with our partners to resolve the issue with assignments and assignment reporting. Thank you for your patience.
- identified Mar 03, 2025, 07:53 PM UTC
At 8:48am EST, our assessment partner reported issues that impacted our ability to deliver assignments and view assignment reports. They have since resolved this issue. However, there were extenuating impacts on bigideasmath.com that require restoring assessment data from an earlier backup. This will take some time due to the volume of data to be restored. Until then, most assignment features remain unavailable. Once this data is restored, all data should be recovered successfully. We will continue to keep you updated until restoration is complete. We appreciate your continued patience.
- monitoring Mar 03, 2025, 11:17 PM UTC
Current and historical assignments should be available now. Additionally, new assignments are able to be made. We continue to work with our assessment partner to restore any outstanding data, especially If a student completed work on an assignment between 10:00-11:00 am EST on Monday, March 3rd. We will update you once all restoration efforts are complete.
- resolved Mar 04, 2025, 04:42 PM UTC
This incident is now resolved. We will be addressing any individual assignment issues as they are reported.
Notice November 12, 2024 Learnosity Error Message in Assignments 6d 3h Big Ideas Math Web Site
Started Nov 12, 2024, 04:25 PM UTC· resolved Nov 18, 2024, 07:38 PM UTC
- identified Nov 12, 2024, 04:25 PM UTC
We are currently working on resolving the "Learnosity Fatal Init Error" message that is appearing for some assignments. In the meantime, teachers can resolve this issue by editing their assignment's title to remove all non alpha numeric characters such as slashes.
- identified Nov 15, 2024, 03:48 PM UTC
A fix for this issue is currently being tested for a release early next week. In the meantime, you can continue to edit the assignment's title to remove any special characters, leaving just letters and numbers.
- monitoring Nov 18, 2024, 01:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2024, 07:38 PM UTC
This incident has been resolved.