Big Ideas Math experienced a minor incident on November 18, 2021, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 18, 2021, 03:15 PM UTC
The Big Ideas Math platform is currently experiencing a delay in scoring through our third-party provider, Learnosity. Our team is actively investigating this issue and will continue to post updates as soon as possible.
- postmortem Nov 18, 2021, 03:17 PM UTC
As of 16:53 UTC, we have resolved the issue affecting scoring delays in the US East 1 \(VA\) region, per Learnosity. Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis and finalized any next steps or preventative measures required.