Big Ideas Math experienced a notice incident on December 22, 2021 affecting Big Ideas Math Web Site and Big Ideas Math - Single sign-on, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 22, 2021, 01:40 PM UTC
Amazon Web Services (AWS) is experiencing issues that briefly affected some parts of bigideasmath.com that are powered by third-party providers. This included assignments, reporting, and some single sign-on providers. While all features are working again, we will continue to monitor and react where needed.
- identified Dec 22, 2021, 02:00 PM UTC
Amazon Web Services (AWS) is experiencing issues due to a data center power outage that are affecting some parts of bigideasmath.com powered by third-party providers. This includes assignments and reporting. AWS reports "you should be starting to see recovery at this stage". We will work with our third-party partner during this recovery phase and confirm when recovery is complete.
- identified Dec 22, 2021, 02:00 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 22, 2021, 02:16 PM UTC
We observe full recovery from assignment and reporting issues in Big Ideas Math caused by the AWS outage. We will continue to monitor and work with our third-party partners as appropriate.
- resolved Dec 22, 2021, 02:30 PM UTC
All services have remained in working order. We will continue monitoring throughout the day.