Big Ideas Math incident

Registration Page Issue

Notice Resolved View vendor source →

Big Ideas Math experienced a notice incident on August 30, 2022 affecting Big Ideas Math Web Site, lasting 21h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2022, 02:23 PM UTC
Resolved
Aug 31, 2022, 12:14 PM UTC
Duration
21h 50m
Detected by Pingoru
Aug 30, 2022, 02:23 PM UTC

Affected components

Big Ideas Math Web Site

Update timeline

  1. investigating Aug 30, 2022, 02:23 PM UTC

    We are currently investigating an issue with the "Next" button on the registration page that is preventing users from interacting with it. We appreciate your patience and will continue to provide updates.

  2. identified Aug 30, 2022, 03:50 PM UTC

    The issue has been identified and a fix will be released overnight.

  3. resolved Aug 31, 2022, 12:14 PM UTC

    Registration through access code is now working for all users.