Big Ideas Math incident

Slow or failed loading pages

Major Resolved View vendor source →

Big Ideas Math experienced a major incident on October 4, 2022 affecting Big Ideas Math Web Site and Big Ideas Math - Single sign-on, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2022, 03:24 PM UTC
Resolved
Oct 04, 2022, 04:54 PM UTC
Duration
1h 30m
Detected by Pingoru
Oct 04, 2022, 03:24 PM UTC

Affected components

Big Ideas Math Web SiteBig Ideas Math - Single sign-on

Update timeline

  1. investigating Oct 04, 2022, 03:24 PM UTC

    Bigideasmath.com is experiencing slow or failed loading pages for some users. We are investigating.

  2. monitoring Oct 04, 2022, 03:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 04, 2022, 04:54 PM UTC

    This incident has been resolved.