Big Ideas Math incident

Some pages loading slowly

Minor Resolved View vendor source →

Big Ideas Math experienced a minor incident on October 6, 2022 affecting Big Ideas Math Web Site, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2022, 04:33 PM UTC
Resolved
Oct 06, 2022, 05:53 PM UTC
Duration
1h 19m
Detected by Pingoru
Oct 06, 2022, 04:33 PM UTC

Affected components

Big Ideas Math Web Site

Update timeline

  1. investigating Oct 06, 2022, 04:33 PM UTC

    We are experiencing some pages loading slowly. We are investigating the issue.

  2. investigating Oct 06, 2022, 04:46 PM UTC

    Some users of single sign-on (Clever, ClassLink, Canvas, Schoology) may experience issues logging in as part of the site slowness. We are working to return full access to all users.

  3. monitoring Oct 06, 2022, 05:25 PM UTC

    Site performance has returned to normal. We will continue to monitor the situation.

  4. resolved Oct 06, 2022, 05:53 PM UTC

    This incident has been resolved.