Big Ideas Math incident
Assignments and reports are currently unavailable for some users.
Big Ideas Math experienced a minor incident on May 13, 2024 affecting Big Ideas Math Web Site, lasting 19h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 13, 2024, 02:25 PM UTC
Some users may experience an issue that is affecting assignments, assessments, and reports. We are currently investigating this and will continue to provide updates when available.
- investigating May 13, 2024, 07:38 PM UTC
Our team is continuing to investigate and work on resolving the issue affecting assignments and reports.
- investigating May 13, 2024, 09:26 PM UTC
We continue to investigate intermittent issues loading reports and assignments. An update will be provided no later than 7:00 am Eastern Time on Tuesday, May 14th. If a report or assignment fails to load, please refresh the page. Thank you for your patience.
- resolved May 14, 2024, 09:39 AM UTC
A fix was implemented at 5:00 am Eastern Time. We no longer see intermittent assignment and report loading issues. Thank you again for your patience.