Big Ideas Math incident

Learnosity Error Message in Assignments

Notice Resolved View vendor source →

Big Ideas Math experienced a notice incident on November 12, 2024 affecting Big Ideas Math Web Site, lasting 6d 3h. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2024, 04:25 PM UTC
Resolved
Nov 18, 2024, 07:38 PM UTC
Duration
6d 3h
Detected by Pingoru
Nov 12, 2024, 04:25 PM UTC

Affected components

Big Ideas Math Web Site

Update timeline

  1. identified Nov 12, 2024, 04:25 PM UTC

    We are currently working on resolving the "Learnosity Fatal Init Error" message that is appearing for some assignments. In the meantime, teachers can resolve this issue by editing their assignment's title to remove all non alpha numeric characters such as slashes.

  2. identified Nov 15, 2024, 03:48 PM UTC

    A fix for this issue is currently being tested for a release early next week. In the meantime, you can continue to edit the assignment's title to remove any special characters, leaving just letters and numbers.

  3. monitoring Nov 18, 2024, 01:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 18, 2024, 07:38 PM UTC

    This incident has been resolved.