Bigeye incident

Prod db thrashing

Major Resolved View vendor source →

Bigeye experienced a major incident on June 8, 2022 affecting API and UI, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2022, 10:04 PM UTC
Resolved
Jun 08, 2022, 11:33 PM UTC
Duration
1h 29m
Detected by Pingoru
Jun 08, 2022, 10:04 PM UTC

Affected components

APIUI

Update timeline

  1. investigating Jun 08, 2022, 10:04 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 08, 2022, 10:40 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 08, 2022, 11:10 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 08, 2022, 11:33 PM UTC

    The problem has been identified and fixed. We will continue to monitor the status of the application.