Bigeye incident

Elevated API and UI Errors

Critical Resolved View vendor source →

Bigeye experienced a critical incident on November 9, 2022 affecting API and UI, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2022, 02:57 AM UTC
Resolved
Nov 09, 2022, 04:08 AM UTC
Duration
1h 11m
Detected by Pingoru
Nov 09, 2022, 02:57 AM UTC

Affected components

APIUI

Update timeline

  1. investigating Nov 09, 2022, 02:57 AM UTC

    We're experiencing an elevated level of service errors from the Bigeye Platform and are currently looking into the issue. This affects both UI and API users.

  2. investigating Nov 09, 2022, 03:02 AM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 09, 2022, 04:08 AM UTC

    This incident has been resolved.