Bigeye incident

Elevated UI Errors

Major Resolved View vendor source →

Bigeye experienced a major incident on February 1, 2023 affecting API and UI, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2023, 06:05 PM UTC
Resolved
Feb 01, 2023, 06:25 PM UTC
Duration
19m
Detected by Pingoru
Feb 01, 2023, 06:05 PM UTC

Affected components

APIUI

Update timeline

  1. investigating Feb 01, 2023, 06:05 PM UTC

    We're experiencing an elevated level of service errors from the Bigeye Platform UI and are currently looking into the issue. API users are also affected. Next update: 30 minutes

  2. investigating Feb 01, 2023, 06:06 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 01, 2023, 06:38 PM UTC

    This incident has been resolved.