Bigeye incident

Elevated API and UI Errors

Critical Resolved View vendor source →

Bigeye experienced a critical incident on March 31, 2023 affecting API and UI, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2023, 01:14 AM UTC
Resolved
Mar 31, 2023, 01:58 AM UTC
Duration
44m
Detected by Pingoru
Mar 31, 2023, 01:14 AM UTC

Affected components

APIUI

Update timeline

  1. investigating Mar 31, 2023, 01:36 AM UTC

    We're experiencing an elevated level of service errors from the Bigeye Platform and are currently looking into the issue. This affects both UI and API users. Next update: 30 minutes

  2. identified Mar 31, 2023, 01:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 31, 2023, 02:09 AM UTC

    This incident has been resolved.