Bigeye incident

Permission issues affecting some navigation in the app

Critical Resolved View vendor source →

Bigeye experienced a critical incident on July 20, 2023 affecting UI, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 04:59 PM UTC
Resolved
Jul 20, 2023, 07:01 PM UTC
Duration
2h 2m
Detected by Pingoru
Jul 20, 2023, 04:59 PM UTC

Affected components

UI

Update timeline

  1. investigating Jul 20, 2023, 04:59 PM UTC

    We are investigating an issue where some pages result in a permissions error.

  2. monitoring Jul 20, 2023, 05:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 20, 2023, 07:01 PM UTC

    This incident has been resolved.