Bigeye incident

Degraded performance

Major Resolved View vendor source →

Bigeye experienced a major incident on September 13, 2023 affecting API and UI, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2023, 07:48 PM UTC
Resolved
Sep 13, 2023, 08:11 PM UTC
Duration
23m
Detected by Pingoru
Sep 13, 2023, 07:48 PM UTC

Affected components

APIUI

Update timeline

  1. investigating Sep 13, 2023, 07:48 PM UTC

    We are currently investigating an issue that is impacting app logins and some API functionality.

  2. resolved Sep 13, 2023, 08:11 PM UTC

    The issue has been resolved.