Bigeye experienced a major incident on January 25, 2024 affecting API and UI, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
APIUI
Update timeline
- investigating Jan 25, 2024, 11:59 PM UTC
There is currently a problem with standard deviation metrics (only metrics with a standard deviation threshold) where thresholds are not being generated for those metrics during metric runs. We currently looking into the issue Next update: 2 hours
- monitoring Jan 26, 2024, 12:18 AM UTC
We have identified and mitigated the problem, all metric run thresholds are working normally again. We are monitoring the solution before marking this outage as resolved.
- resolved Jan 26, 2024, 12:33 AM UTC
The incident has been resolved. All services are back online and healthy.