Bigeye incident

Missing metric run notifications

Major Resolved View vendor source →

Bigeye experienced a major incident on February 8, 2024 affecting API and UI, lasting 5h 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2024, 05:51 PM UTC
Resolved
Feb 08, 2024, 11:28 PM UTC
Duration
5h 36m
Detected by Pingoru
Feb 08, 2024, 05:51 PM UTC

Affected components

APIUI

Update timeline

  1. investigating Feb 08, 2024, 05:51 PM UTC

    We are currently investigating an issue where some metric run notifications are not being sent.

  2. identified Feb 08, 2024, 10:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 08, 2024, 11:28 PM UTC

    The incident has been resolved. All services are back online and healthy.