Bigeye experienced a minor incident on February 23, 2024 affecting API and UI, lasting 4h 18m. The incident has been resolved; the full update timeline is below.
Affected components
APIUI
Update timeline
- investigating Feb 23, 2024, 07:17 PM UTC
We're experiencing issues with SSO logins in the UI. Temporary workaround is to login using a private or incognito window. Next update: 2 hours
- identified Feb 23, 2024, 08:53 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 23, 2024, 10:08 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 23, 2024, 10:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 23, 2024, 11:35 PM UTC
The incident has been resolved. All services are back online and healthy.