Bigeye incident

Elevated API and UI Errors

Critical Resolved View vendor source →

Bigeye experienced a critical incident on March 12, 2024 affecting API and UI, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2024, 03:29 PM UTC
Resolved
Mar 12, 2024, 05:27 PM UTC
Duration
1h 57m
Detected by Pingoru
Mar 12, 2024, 03:29 PM UTC

Affected components

APIUI

Update timeline

  1. investigating Mar 12, 2024, 03:29 PM UTC

    Most scheduled metrics have not been running normally since last night's maintenance. We are currently investigating. Next update: 30 minutes

  2. monitoring Mar 12, 2024, 04:12 PM UTC

    A fix has been deployed and we are monitoring to ensure the outage has been fully resolved. Scheduled metric runs are once again running on their schedules.

  3. resolved Mar 12, 2024, 05:27 PM UTC

    The incident has been resolved. All services are back online and healthy.