Bigeye incident

Metrics not running

Major Resolved View vendor source →

Bigeye experienced a major incident on July 9, 2024 affecting API and UI, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2024, 05:04 PM UTC
Resolved
Jul 09, 2024, 06:05 PM UTC
Duration
1h 1m
Detected by Pingoru
Jul 09, 2024, 05:04 PM UTC

Affected components

APIUI

Update timeline

  1. investigating Jul 09, 2024, 05:04 PM UTC

    We are investigating an issue where metrics are failing to run. Next update: 30 min

  2. investigating Jul 09, 2024, 05:34 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 09, 2024, 05:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 09, 2024, 06:05 PM UTC

    This incident has been resolved.