Bigeye incident

Delays in metric processing

Major Resolved View vendor source →

Bigeye experienced a major incident on September 24, 2024 affecting API and UI, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2024, 03:57 PM UTC
Resolved
Sep 24, 2024, 04:07 PM UTC
Duration
10m
Detected by Pingoru
Sep 24, 2024, 03:57 PM UTC

Affected components

APIUI

Update timeline

  1. investigating Sep 24, 2024, 03:57 PM UTC

    We're experiencing an elevated delay in metric processing. We're working to diagnose and restore metric service.

  2. investigating Sep 24, 2024, 04:07 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 24, 2024, 04:07 PM UTC

    The issue has been resolved.

  4. resolved Sep 24, 2024, 07:21 PM UTC

    The incident has been resolved. All services are back online and healthy.