Beyond The Whiteboard incident

Database connection issues

Critical Resolved View vendor source →

Beyond The Whiteboard experienced a critical incident on June 1, 2018 affecting Web App, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2018, 01:30 AM UTC
Resolved
Jun 01, 2018, 02:21 AM UTC
Duration
50m
Detected by Pingoru
Jun 01, 2018, 01:30 AM UTC

Affected components

Web App

Update timeline

  1. investigating Jun 01, 2018, 01:30 AM UTC

    We are currently investing connection issues to our database server.

  2. identified Jun 01, 2018, 01:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 01, 2018, 01:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 01, 2018, 02:21 AM UTC

    This incident has been resolved.