Beyond Identity Outage History

Beyond Identity is up right now

Beyond Identity had 4 outages in the last 2 years totaling 43h 17m of downtime — averaging 0.2 incidents per month.

There were 4 Beyond Identity outages since May 27, 2025 totaling 43h 17m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.beyondidentity.com

Critical November 18, 2025

Cloud flare Major Outage

Detected by Pingoru
Nov 18, 2025, 11:51 AM UTC
Resolved
Nov 18, 2025, 08:39 PM UTC
Duration
8h 47m
Affected: Infrastructure
Timeline · 6 updates
  1. investigating Nov 18, 2025, 11:51 AM UTC

    Clould-flare is experiencing a global outage, Beyond Identity is affected. https://www.cloudflarestatus.com/

  2. monitoring Nov 18, 2025, 12:13 PM UTC

    Beyond Identity is beginning to see a recovery, we are currently monitoring the Cloud Flare outage https://www.cloudflarestatus.com/

  3. investigating Nov 18, 2025, 12:24 PM UTC

    https://www.cloudflarestatus.com/

  4. monitoring Nov 18, 2025, 02:40 PM UTC

    Beyond Identity has taken steps to bypass Cloudflare. Customers should start seeing authentications recover. We are continuing to monitor the situation.

  5. monitoring Nov 18, 2025, 05:20 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 18, 2025, 08:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 14, 2025

Partial Outage

Detected by Pingoru
Nov 14, 2025, 07:31 PM UTC
Resolved
Nov 14, 2025, 08:05 PM UTC
Duration
34m
Affected: Infrastructure
Timeline · 4 updates
  1. identified Nov 14, 2025, 07:31 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 14, 2025, 07:47 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 14, 2025, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 14, 2025, 08:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 20, 2025

Jamf Partial API Outage

Detected by Pingoru
Sep 20, 2025, 02:36 PM UTC
Resolved
Sep 20, 2025, 03:58 PM UTC
Duration
1h 21m
Timeline · 2 updates
  1. monitoring Sep 20, 2025, 02:36 PM UTC

    At approximately 12:30AM EST on September 20th, 2025, Jamf pushed an update to version 11.20.x for Jamf Pro Cloud across a number of tenants. This update introduced breaking changes to Jamf’s API may cause disruptions the Beyond Identity and Jamf API integration. Jamf has acknowledged this as a defect and opened a P1 case (PI141237). Jamf is currently executing remediation efforts. During this period, customers may experience degraded performance in their Jamf Pro instance. For any questions to the Beyond Identity team, please contact: [email protected]

  2. resolved Sep 20, 2025, 03:58 PM UTC

    Jamf has confirmed that API issues have been resolved.

Read the full incident report →

Notice August 4, 2025

Platform Authenticator v2.106 Quarantined by Windows Defender

Detected by Pingoru
Aug 04, 2025, 01:40 PM UTC
Resolved
Aug 05, 2025, 10:14 PM UTC
Duration
1d 8h
Timeline · 5 updates
  1. investigating Aug 04, 2025, 01:40 PM UTC

    Beyond Identity is aware of and investigating an issue with the latest Platform Authenticator (version 2.106) being quarantined by the latest version of Microsoft Windows Defender.

  2. investigating Aug 04, 2025, 03:31 PM UTC

    We continue to investigate the issue and we have paused downloads of both the EXE and MSI variants of the Platform Authenticator version 2.106.0-5 installer for Windows. We have opened support cases with Microsoft to investigate the flagging of these installers.

  3. identified Aug 04, 2025, 08:05 PM UTC

    Microsoft has confirmed that the files previously flagged by Defender were false positives. Updated definitions are currently being propagated across their systems and are expected to be fully deployed within the next 12 hours. Once we are confident that the Microsoft Defender security definitions have completely propagated, we will re-enable downloads of the latest Windows Platform Authenticator. The currently available version, 2.104.0, is available for download. We appreciate your patience and will provide another update once we have confidence that the security definitions have propagated.

  4. identified Aug 04, 2025, 08:50 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Aug 05, 2025, 10:14 PM UTC

    We have validated that Microsoft's fix for incorrectly flagging our Platform Authenticator installers has been released and propagated. Downloads for 2.106 will be re-enabled on Wednesday, August 6th.

Read the full incident report →