bexio had 31 outages in the last 2 years totaling 184h 16m of downtime — averaging 1.3 incidents per month.
There were 31 bexio outages since August 28, 2024 totaling 184h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
This incident has been resolved.
At present, document delivery may be restricted or unavailable for certain customers. We are already working to resolve the issue so that you can use bexio to its full extent again as soon as possible. Thank you very much for your patience.
You can now send emails again without any restrictions. Thank you very much for your patience and your trust in bexio
At the moment, the logo on office.bexio.com is not displayed. We are already working to resolve the issue. Important: The logo in the documents like quotes, invoices are displayed correctly. Thank you very much for your patience.
The logo in your bexio profile will now be displayed as usual. Thank you for your patience and understanding.
Sent emails are currently not being delivered to recipients. We are already working to resolve the issue so that bexio is available to you again as soon as possible. In the meantime, you can use the action "Send invoice using email software". Thank you very much for your patience.
The issue has been partially resolved. System emails, such as those for forgotten passwords, are now working reliably again. The following currently applies to sending documents: Max 20 emails per hour & 5 recipients. Use ‘Send invoice using email software’ for larger batches. We are continuing to work on a permanent fix and thank you for your patience and understanding.
We have started processing the delayed emails from yesterday. The system is currently clearing the queue, and all outstanding messages should reach their recipients shortly.
Update: At the moment, only some of the emails sent are being delivered to the recipient. Our technical team is already working to find a solution. In the meantime, you can use the ‘Send invoice via email software’ option.
Emails are now being sent reliably again. The limit of 20 documents per hour and a maximum of 5 recipients remains in place for the time being. The delay in email delivery has also been resolved. We apologise for any inconvenience caused and thank you for your understanding.
The developer.bexio.com website is currently unavailable. We are already working to resolve the issue and apologise for the inconvenience.
developer.bexio.com is available again. We apologise for any inconvenience caused.
Bank transactions are currently experiencing delays in importing and processing. You may also notice a delay with contact imports. We are already working on a fix to ensure bexio is fully available to you as soon as possible. Thank you for your patience.
Bank transactions have been successfully processed and imported. Contact imports are also available again. You can now use bexio as usual. Thank you for your patience.
Currently, there is a delay in the posting of bills to our accounting system. We are already working on a resolution. Thank you for your patience.
Bills are being processed as usual again. However, we are still working on the final data migration and kindly ask for a little more patience.
Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.
The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.
The module Purchase is currently impaired or may not be available. Our technicians are already working on a solution with priority.
The error has been fixed: All bills and expenses will now be posted immediately and reliably again. The entire purchase area is now available to you again as usual. We apologize for any inconvenience caused and thank you for your patience.
We are currently investigating this issue.
We were able to resolve the issue. The banking interface is available again as expected. We apologise for any inconvenience caused.
Due to a disruption with our external telephone provider, our support team is currently only available in writing. Please use our contact form (https://help.bexio.com/s/contact-support?language=en_US) or the expert chat for your inquiry.
Issue resolved
bexio is currently impaired or may not be available. Our technicians are already working on a solution with priority.
bexio is fully operational again. We apologize for the inconvenience.
The module “Purchase” is currently impaired and may not be available. Our technicians are already working on a solution with priority.
We have identified the root cause and are applying mitigation.
We were able to resolve the issue. A fix has been implemented and we are monitoring the results.
bexio is currently not available because of an issue with an external network provider. Our partner's technicians are already working on a solution.
bexio is available again. A fix has been implemented and we are monitoring the results.
We were able to resolve the issue. The unexpected unavailability of bexio was caused by a problem with our partner Cloudflare.
There are currently delays in the processing of bills and expenses. Specifically, accounting entries are delayed. Our technicians are already working on a solution with priority.
The module “Purchase" is currently impaired or may not be available.
Purchase modul (Bills and expenses) is available again. We are actively monitoring the systems and apologise for the inconvenience.
This incident has been resolved.
We are actively investigating a situation where bexio is not working as expected. bexio may not be available to you or return failures. Thank you for your patience while we are working towards a solution! The status page will be updated with more information as it becomes available.
We were able to resolve the issue with one of our network providers. bexio is now available again with its usual reliability and speed. We thank you for your understanding and apologise for any inconvenience caused.
We are currently investigating this issue.
This incident has been resolved.
The module “Payroll” is currently impaired or may not be available. Invoices cannot be sent/downloaded either. Our technicians are already working hard to find a solution.
We are continuing to work on a fix for this issue.
This incident has been resolved.
The module “Payroll” is currently impaired or may not be available. Our technicians are already working on a solution with priority.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
bexio may be unavailable or impaired for some customers due to a broader incident affecting multiple of our infrastructure providers. Our partners are actively working to resolve the issue and restore full service
This incident has been resolved Thank you for your patience
Between 2025-05-07 15:50 CEST and 2025-05-08 10:30 CEST the endpoint api.bexio.com/2.0/kb_invoice could not be used to create invoices in bexio. The situation made it impossible to create invoices via our API. The problem is solved.
We are currently investigating this issue.
This incident has been resolved.
Das Modul “Löhne” steht derzeit nicht oder nur eingeschränkt zur Verfügung. Wir danken Ihnen für Ihre Geduld, während wir an einer Lösung arbeiten! Die Statusseite wird mit weiteren Informationen aktualisiert sobald diese verfügbar sind. The module Payroll is currently impaired or may not be available. Thank you for your patience while we are working towards a solution! The status page will be updated with more information as it becomes available.
We are continuing to investigate this issue.
This incident has been resolved.
Das Modul “Löhne” steht derzeit nicht oder nur eingeschränkt zur Verfügung. Wir danken Ihnen für Ihre Geduld, während wir an einer Lösung arbeiten! Die Statusseite wird mit weiteren Informationen aktualisiert sobald diese verfügbar sind. The module Payroll is currently impaired or may not be available. Thank you for your patience while we are working towards a solution! The status page will be updated with more information as it becomes available.
This incident has been resolved.