bexio Outage History
bexio major outage · 1 active incident View live status →Pingoru has recorded 54 incidents for bexio: 30 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 5 of 720 (1%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 20 of 720 (3%) |
| July 2026 | 2 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 10 of 720 (1%) |
| October 2026 | 5 | 81 of 510 (16%) |
Incidents, newest first
Major October 21, 2026 Bills overview is not loading 1h 1m bexio Office
Started Oct 21, 2026, 07:58 AM UTC· resolved Oct 21, 2026, 08:59 AM UTC
- investigating Oct 21, 2026, 07:58 AM UTC
Partial System Impairment: Purchases & Document Designer We are currently investigating an issue where bills and expenses fail to load within Purchases, alongside performance degradation in the Document Designer. Our engineering team is actively working to identify the cause and restore full functionality. Further updates will be provided as soon as more information becomes available.
- resolved Oct 21, 2026, 08:59 AM UTC
This incident has been resolved.
Major October 14, 2026 UBS interface down 2h 47m Banking / Fetch transactions
Started Oct 14, 2026, 09:38 AM UTC· resolved Oct 14, 2026, 12:26 PM UTC
- investigating Oct 14, 2026, 09:38 AM UTC
The UBS interface is down. We are already working to resolve the issue as soon as possible. Thank you very much for your patience.
- resolved Oct 14, 2026, 12:26 PM UTC
This incident has been resolved.
Notice October 5, 2026 Document archive unavailable 2d 2h bexio Office, Payroll
Started Oct 05, 2026, 02:53 PM UTC· resolved Oct 07, 2026, 05:17 PM UTC
- investigating Oct 05, 2026, 02:53 PM UTC
The module is currently unavailable. Our technicians are already working on a solution with priority.
- identified Oct 06, 2026, 07:48 AM UTC
The document archive is available again. Manual document uploading is available as usual. Automatic payroll synchronization is currently unavailable. We are working to resolve the issue as quickly as possible.
- resolved Oct 07, 2026, 05:17 PM UTC
The automatic sync of payroll documents to the document archive is now available again. Thank you for your patience.
Minor October 5, 2026 Restrictions concerning account ledger & banking 5h 49m bexio Office, Banking / Fetch transactions
Started Oct 05, 2026, 06:37 AM UTC· resolved Oct 05, 2026, 12:27 PM UTC
- identified Oct 05, 2026, 06:37 AM UTC
At the moment the functionality of account ledger is restricted. We are already working to resolve the issue so that bexio is available to you again as soon as possible. Thank you very much for your patience.
- identified Oct 05, 2026, 07:26 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 05, 2026, 09:58 AM UTC
bexio is up and running again – we are monitoring the systems The outage affecting Accounting and Banking has been resolved. We are currently ensuring that everything is still functioning properly. You can now continue to use bexio as usual. Thank you very much for your patience.
- resolved Oct 05, 2026, 12:27 PM UTC
This incident has been resolved.
Major September 4, 2026 Emails are not being sent 9h 42m bexio Office, bexio Cockpit, Payroll, Banking / Fetch transactions
Started Sep 04, 2026, 08:55 AM UTC· resolved Sep 04, 2026, 06:37 PM UTC
- investigating Sep 04, 2026, 08:55 AM UTC
Our email partner's server is currently experiencing limited availability, causing intermittent delays in sending authentication emails. Our technical team is working at full speed to resolve the issue.
- identified Sep 04, 2026, 11:01 AM UTC
We have identified the issue and are currently preparing an alternative solution so that emails can be received and sent reliably again. We will keep you updated.
- monitoring Sep 04, 2026, 01:35 PM UTC
We are currently experiencing delays and delivery issues with sending and receiving emails. Microsoft email accounts are affected. As the cause lies directly with the provider, we have no direct influence on resolving the issue. We continue to monitor the situation closely.
- resolved Sep 04, 2026, 06:37 PM UTC
We have been informed by external vendor that the email delivery issue affecting Microsoft accounts has been resolved. Users who were previously unable to receive 2FA verification codes can now requesting a new one. Additionally, please note that any emails delayed earlier today were not lost; they will be now sent. Thanks for your patient and understanding.
Major July 9, 2026 bexio outage 11m bexio Office, bexio Cockpit, Payroll, API and 2 more
Started Jul 09, 2026, 12:32 PM UTC· resolved Jul 09, 2026, 12:44 PM UTC
- investigating Jul 09, 2026, 12:32 PM UTC
We are currently investigating an outage of our bexio office with the error message 503. Thank you very much for your patience. Best regards from Rapperswil, Your bexio team
- resolved Jul 09, 2026, 12:44 PM UTC
This incident has been resolved.
Major June 25, 2026 UBS - Unable to connect the interface at the moment 20h 10m bLink / https://status.blink.six-group.com/#/service-providers
Started Jun 25, 2026, 03:02 PM UTC· resolved Jun 26, 2026, 11:13 AM UTC
- investigating Jun 25, 2026, 03:02 PM UTC
We are currently investigating this issue. -Transactions can still be retrieved from connected interfaces - Payments can be transferred
- investigating Jun 26, 2026, 11:12 AM UTC
We are continuing to investigate this issue.
- resolved Jun 26, 2026, 11:13 AM UTC
This incident has been resolved.
Major June 2, 2026 Purchase and accounting reports (account ledger, balance and income state+) are currently only available to a limited extent 9m bexio Office
Started Jun 02, 2026, 03:30 PM UTC· resolved Jun 02, 2026, 03:40 PM UTC
- identified Jun 02, 2026, 03:30 PM UTC
At the moment, the purchase module, reports in accounting (like account ledger, balance and income state +)are restricted. We are already working to resolve the issue so that bexio is available to you again as soon as possible. Thank you very much for your patience.
- resolved Jun 02, 2026, 03:40 PM UTC
This incident has been resolved.
Major April 21, 2026 BCV interface currently unavailable 4h 50m bLink / https://status.blink.six-group.com/#/service-providers, Banking / Fetch transactions
Started Apr 21, 2026, 08:58 AM UTC· resolved Apr 21, 2026, 01:48 PM UTC
- investigating Apr 21, 2026, 08:58 AM UTC
We are currently investigating this issue.
- resolved Apr 21, 2026, 01:48 PM UTC
This incident has been resolved.
Minor March 24, 2026 Email sending restricted for certain customers 8h 48m bexio Office
Started Mar 24, 2026, 07:40 AM UTC· resolved Mar 24, 2026, 04:29 PM UTC
- identified Mar 24, 2026, 07:40 AM UTC
At present, document delivery may be restricted or unavailable for certain customers. We are already working to resolve the issue so that you can use bexio to its full extent again as soon as possible. Thank you very much for your patience.
- resolved Mar 24, 2026, 04:29 PM UTC
You can now send emails again without any restrictions. Thank you very much for your patience and your trust in bexio
Minor March 23, 2026 The logo is not displayed in bexio – the logo is displayed in the documents 3h 41m bexio Office
Started Mar 23, 2026, 08:32 AM UTC· resolved Mar 23, 2026, 12:14 PM UTC
- identified Mar 23, 2026, 08:32 AM UTC
At the moment, the logo on office.bexio.com is not displayed. We are already working to resolve the issue. Important: The logo in the documents like quotes, invoices are displayed correctly. Thank you very much for your patience.
- resolved Mar 23, 2026, 12:14 PM UTC
The logo in your bexio profile will now be displayed as usual. Thank you for your patience and understanding.
Major March 20, 2026 Restrictions concerning sending e-mails 3d 4h bexio Office
Started Mar 20, 2026, 07:24 AM UTC· resolved Mar 23, 2026, 12:15 PM UTC
- identified Mar 20, 2026, 07:24 AM UTC
Sent emails are currently not being delivered to recipients. We are already working to resolve the issue so that bexio is available to you again as soon as possible. In the meantime, you can use the action "Send invoice using email software". Thank you very much for your patience.
- monitoring Mar 21, 2026, 06:38 AM UTC
The issue has been partially resolved. System emails, such as those for forgotten passwords, are now working reliably again. The following currently applies to sending documents: Max 20 emails per hour & 5 recipients. Use ‘Send invoice using email software’ for larger batches. We are continuing to work on a permanent fix and thank you for your patience and understanding.
- monitoring Mar 21, 2026, 03:36 PM UTC
We have started processing the delayed emails from yesterday. The system is currently clearing the queue, and all outstanding messages should reach their recipients shortly.
- monitoring Mar 23, 2026, 09:59 AM UTC
Update: At the moment, only some of the emails sent are being delivered to the recipient. Our technical team is already working to find a solution. In the meantime, you can use the ‘Send invoice via email software’ option.
- resolved Mar 23, 2026, 12:15 PM UTC
Emails are now being sent reliably again. The limit of 20 documents per hour and a maximum of 5 recipients remains in place for the time being. The delay in email delivery has also been resolved. We apologise for any inconvenience caused and thank you for your understanding.
Critical March 19, 2026 developer.bexio.com is not available 39m API
Started Mar 19, 2026, 03:20 PM UTC· resolved Mar 19, 2026, 03:59 PM UTC
- identified Mar 19, 2026, 03:20 PM UTC
The developer.bexio.com website is currently unavailable. We are already working to resolve the issue and apologise for the inconvenience.
- resolved Mar 19, 2026, 03:59 PM UTC
developer.bexio.com is available again. We apologise for any inconvenience caused.
Minor March 17, 2026 Processing of banking transactions and contacts import delayed 2h 49m bexio Office, Banking / Fetch transactions
Started Mar 17, 2026, 09:12 AM UTC· resolved Mar 17, 2026, 12:02 PM UTC
- identified Mar 17, 2026, 09:12 AM UTC
Bank transactions are currently experiencing delays in importing and processing. You may also notice a delay with contact imports. We are already working on a fix to ensure bexio is fully available to you as soon as possible. Thank you for your patience.
- resolved Mar 17, 2026, 12:02 PM UTC
Bank transactions have been successfully processed and imported. Contact imports are also available again. You can now use bexio as usual. Thank you for your patience.
Minor March 16, 2026 Limitations: There is a delay in the recording of bills in the accounting (e.g., journal) 1h 28m bexio Office
Started Mar 16, 2026, 02:30 PM UTC· resolved Mar 16, 2026, 03:59 PM UTC
- identified Mar 16, 2026, 02:30 PM UTC
Currently, there is a delay in the posting of bills to our accounting system. We are already working on a resolution. Thank you for your patience.
- resolved Mar 16, 2026, 03:59 PM UTC
Bills are being processed as usual again. However, we are still working on the final data migration and kindly ask for a little more patience.
Minor March 3, 2026 Limited functionality of Purchase 3h 42m bexio Office
Started Mar 03, 2026, 10:05 AM UTC· resolved Mar 03, 2026, 01:47 PM UTC
- investigating Mar 03, 2026, 10:05 AM UTC
Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.
- resolved Mar 03, 2026, 01:47 PM UTC
The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.
Minor February 17, 2026 Purchase is currently impaired or may not be available 1h 29m bexio Office
Started Feb 17, 2026, 01:06 PM UTC· resolved Feb 17, 2026, 02:36 PM UTC
- investigating Feb 17, 2026, 01:06 PM UTC
The module Purchase is currently impaired or may not be available. Our technicians are already working on a solution with priority.
- resolved Feb 17, 2026, 02:36 PM UTC
The error has been fixed: All bills and expenses will now be posted immediately and reliably again. The entire purchase area is now available to you again as usual. We apologize for any inconvenience caused and thank you for your patience.
Major January 27, 2026 Banking interface currently unavailable 1h 36m bLink / https://status.blink.six-group.com/#/service-providers, PostFinance, Raiffeisen, Credit Suisse
Started Jan 27, 2026, 11:02 AM UTC· resolved Jan 27, 2026, 12:39 PM UTC
- investigating Jan 27, 2026, 11:02 AM UTC
We are currently investigating this issue.
- resolved Jan 27, 2026, 12:39 PM UTC
We were able to resolve the issue. The banking interface is available again as expected. We apologise for any inconvenience caused.
Notice January 19, 2026 Telephone provider outage 1h 37m
Started Jan 19, 2026, 07:55 AM UTC· resolved Jan 19, 2026, 09:33 AM UTC
- investigating Jan 19, 2026, 07:55 AM UTC
Due to a disruption with our external telephone provider, our support team is currently only available in writing. Please use our contact form (https://help.bexio.com/s/contact-support?language=en_US) or the expert chat for your inquiry.
- resolved Jan 19, 2026, 09:33 AM UTC
Issue resolved
Critical December 18, 2025 bexio is impaired or may not be available 29m bexio Office
Started Dec 18, 2025, 02:40 PM UTC· resolved Dec 18, 2025, 03:09 PM UTC
- identified Dec 18, 2025, 02:40 PM UTC
bexio is currently impaired or may not be available. Our technicians are already working on a solution with priority.
- resolved Dec 18, 2025, 03:09 PM UTC
bexio is fully operational again. We apologize for the inconvenience.
Major December 14, 2025 Purchase Module impaired 1h bexio Office
Started Dec 14, 2025, 04:04 PM UTC· resolved Dec 14, 2025, 05:04 PM UTC
- investigating Dec 14, 2025, 04:04 PM UTC
The module “Purchase” is currently impaired and may not be available. Our technicians are already working on a solution with priority.
- identified Dec 14, 2025, 04:42 PM UTC
We have identified the root cause and are applying mitigation.
- resolved Dec 14, 2025, 05:04 PM UTC
We were able to resolve the issue. A fix has been implemented and we are monitoring the results.
Notice December 5, 2025 bexio is not available 1h 18m bexio Office, bexio Cockpit, Payroll, API and 1 more
Started Dec 05, 2025, 09:01 AM UTC· resolved Dec 05, 2025, 10:20 AM UTC
- identified Dec 05, 2025, 09:01 AM UTC
bexio is currently not available because of an issue with an external network provider. Our partner's technicians are already working on a solution.
- monitoring Dec 05, 2025, 09:17 AM UTC
bexio is available again. A fix has been implemented and we are monitoring the results.
- resolved Dec 05, 2025, 10:20 AM UTC
We were able to resolve the issue. The unexpected unavailability of bexio was caused by a problem with our partner Cloudflare.
Minor November 25, 2025 The module “Purchase" has a delay in processing the entries in accounting. 1h 18m bexio Office
Started Nov 25, 2025, 07:51 AM UTC· resolved Nov 25, 2025, 09:10 AM UTC
- identified Nov 25, 2025, 07:51 AM UTC
There are currently delays in the processing of bills and expenses. Specifically, accounting entries are delayed. Our technicians are already working on a solution with priority.
- identified Nov 25, 2025, 08:18 AM UTC
The module “Purchase" is currently impaired or may not be available.
- monitoring Nov 25, 2025, 08:53 AM UTC
Purchase modul (Bills and expenses) is available again. We are actively monitoring the systems and apologise for the inconvenience.
- resolved Nov 25, 2025, 09:10 AM UTC
This incident has been resolved.
Major November 20, 2025 bexio impaired 12h 29m bexio Office
Started Nov 20, 2025, 07:34 AM UTC· resolved Nov 20, 2025, 08:03 PM UTC
- investigating Nov 20, 2025, 07:34 AM UTC
We are actively investigating a situation where bexio is not working as expected. bexio may not be available to you or return failures. Thank you for your patience while we are working towards a solution! The status page will be updated with more information as it becomes available.
- resolved Nov 20, 2025, 08:03 PM UTC
We were able to resolve the issue with one of our network providers. bexio is now available again with its usual reliability and speed. We thank you for your understanding and apologise for any inconvenience caused.
Major November 12, 2025 UBS interface not available 17h 27m bLink / https://status.blink.six-group.com/#/service-providers, Banking / Fetch transactions
Started Nov 12, 2025, 02:49 PM UTC· resolved Nov 13, 2025, 08:17 AM UTC
- investigating Nov 12, 2025, 02:49 PM UTC
We are currently investigating this issue.
- resolved Nov 13, 2025, 08:17 AM UTC
This incident has been resolved.